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Category Lead - ICT

At FCDO Services (formerly known as FCO Services), we’re experts in providing secure ICT systems and solutions for all sorts of government-level customers, including the Foreign, Commonwealth and Development Office. It’s how we help to keep people, information and assets safe every day, right across the globe. So whether we’re fitting embassies with cutting-edge security systems or hosting sensitive information safely in the Cloud, our work is both vital and wide ranging.

To achieve all this, our ICT procurement category needs to meet exceptionally high standards – which is where you’ll come in. As one of our senior leadership team, we’ll turn to you to set the overall category strategy, making sure we’re meeting our government customers’ exacting needs, both now and in the future.

Shape ICT category strategy with global impact.

You’ll head up the team procuring any technical and ICT-related products or services needed across FCDO Services. It could be hardware, software, professional services, specialist equipment – anything that’s required to deliver the very best results for our customers. You’ll support and guide the team so they can manage this ICT procurement and any supplier relationships more effectively, while you collaborate closely with the wider business to shape category strategy that has impact across continents.

That means understanding FCDO Services’ future ICT requirements, and keeping an eye on the bigger picture. You’ll be on the pulse of what’s happening across different teams, able to manage risk and spot opportunities in the supply chain. The ultimate aim? To make sure we’re getting the right ICT services and products, at the right time, at the right price.

Empower your team – and deliver for people everywhere.

It goes without saying that you’ll be a subject matter expert on category management across a range of technologies, including hardware infrastructure, operating systems, and networks. But we’re also looking for an excellent team leader: someone who inspires and empowers people and helps them go from strength to strength. You’ll trust them to make purchasing decisions, and you’ll naturally know how to best support them.

Thanks to the ever-evolving nature of our work, we need someone who’s practical, proactive and flexible. Calling upon your extensive ICT procurement experience, you’ll be able to adapt to change and make sure everything is still delivered to the highest standards. Plus, all this will be complemented by an MCIPS professional qualification, or equivalent experience and knowledge.

Use excellent communication skills to help protect the UK’s interests

You’ll have a knack for building positive relationships with stakeholders and suppliers alike, helping you to quickly establish yourself as a trusted expert. Not only that, you’ll confidently navigate complex projects and manage expectations around FCDO Services. It’s all part of how you’ll uphold our customer service promise – to be reliable, responsive and build relationships.

This is a senior role packed with responsibility, and there’s plenty to look forward to. First, there’s the excellent benefits, including a Civil Service pension. Then just think of the variety day-to-day, working on unique challenges with diverse products – and getting excellent training along the way. Finally, there’s that sense of purpose: using your skills to maintain a business that helps protect people, information and assets all around the world. In short, it’s your job, bigger.

All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website.

It takes a diverse team to protect a diverse world.

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And a Stonewall Diversity Champion. And Employers for Carers. And it’s how you know you’re joining an inspiring, inclusive organisation.

FCDO Services are regulated by the Civil Service Commission.

Job summary

£50,653-£63,495 plus £1,750 location allowance and excellent benefits
Hanslope Park
Closing Date
21 September 2021 at midnight

Further information

The following documents provide supporting material for this role. Please note for some documents you may require Adobe Acrobat Reader.

  • 1.  Role Profile
  • 2.  Extra Information
  • 3.  Civil Service Recruitment Principles
  • 4.  Civil Service Code