Every day, FCDO Services – formerly FCO Services – works to help protect people, information and assets all over the world. Supporting government-level customers, we offer a diverse range of services from secure logistics to construction to expertise in cyber security, and more. So whether it’s delivering secure technology across continents, repairing embassies hit by flooding, or helping a government install new secure communications, we’re constantly at work to help protect the UK’s interests both at home and overseas.

It goes without saying, therefore, that life in this office is both fast-paced and full of opportunities to make an impact. That kind of diary management needs someone with an impeccable eye for detail and someone who’s an exceptional communicator.

Adapt to change – and change your outlook

Our work is tied to international affairs, and that means being ready for change, with the calm flexibility to reprioritise and rearrange at any time. Considering the vast range of vital services and projects we’re involved in worldwide, our Director’s diary is always a live document; one that’s continually changing and needs constant management. Naturally, that makes the role challenging, but if you’ve got the exceptional organisation skills, the experience of electronic diary management, and the drive to stay on your toes, it’s hugely rewarding.

Communicate clearly with customers at the very highest levels

As our Director of Customer Relationships’ Executive Assistant, you’re in an incredibly visible position: you’ll be a direct point of contact for everyone from the most senior colleagues to external stakeholders across government. You’ll manage the Director’s emails too, and respond directly where appropriate. With that in mind, you’ve got to be a born communicator. So whether it’s conversation or correspondence, you’re clear, accurate and persuasive in everything you do.

You collaborate well with both colleagues and customers, and at the same time, you’re brilliant at taking information on board too. You listen to complex data and conversations, treat it all with confidentiality, and create accurate briefings, minutes and reports from what you learn. Plus, you’ll provide the Customer Relationships Office with swift administrative support and confidently manage any ad-hoc projects. It’s all part of how you’ll help us to uphold our customer promise: to be reliable, responsive and build relationships.

Provide team support and find support to take your career higher

You’ll be there to provide invaluable support and to help us keep everything running smoothly. But we’ll be there to support you too, making sure you’re able to progress your career and realise your ambitions. You’ll also enjoy great benefits here, including flexible working, an on-site nursery, a Civil Service pension, and more. And finally, most importantly, there’s that sense of purpose you’ll feel every day – because you’ll be using your skills to support a business that helps protect people, information and assets across the globe. In short, it’s your job, bigger.

All our employees have to be security cleared before joining us, so you’ll need to undergo a vetting process if you’re successful in your application. This role would require you to undergo Security Clearance (SC). You can find out more about vetting on our website.


FCDO Services are regulated by the Civil Service Commission.